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Knowledge base
Club Manager
Getting Started
2
How to get to your golf group website
Getting started with Club Manager
Common Questions
2
How to change System Administrator
How to renew subscription
Videos
4
Add another administrator
Add more golfers to subscription
Attach file to email...a workaround
How to pay for subscription or additional players
Tournament Manager & Handicap System
2
Tournament Manager support documentation
Handicap System support documentation
League Manager
Common Questions
12
Where can I find the User Guide?
Is there a user guide for the League Players app?
New league season - how to get going again
Set up an individual league (no teams, no match play)
Can I view results from previous leagues?
View all 12
How-to Videos
12
Course - Add a golf course to your League Manager
Ghost Substitute - Limit points ghost can win
Ghost Substitute - Insert a ghost for an absent player; select score
Import scores
League website features
View all 12
Handicapping
10
View how golfer's current handicap was calculated
Competing from different tees using World Handicap System
How can we set our initial or starting handicaps?
Establish a handicap with the "Second best score system" (USGA)
Manually adjust player handicap
View all 10
Points
3
My league does points this way...how do I set it up?
Manually adjust points for team or player
Lock points and scores
Scheduling
7
How to handle a Split Season (i.e., first half; second half)
How to handle a rain out?
How to Manually Schedule a Position Night, Fun Night, etc.
How to Change the Number of Events
How to Change Number of Teams
View all 7
Substitutions
2
How to make a substitution
Ghost Substitutes
Tournament Manager
How-To Videos
4
How to copy web page (HTML) table and paste to spreadsheet
How to use World Handicap System in Tournament Manager
Export tournament scores to file
Manually create your tournament pairings
Common Questions
18
How and where do I log in to Tournament Manager?
Is a tutorial available?
Is there a user guide or manual?
Is there a players user guide?
Do I have to input courses?
View all 18
Competition / Playing Format
5
Competing from different / multiple tees
Scramble
Stableford (Point) Tournament
Skins Competition
Ryder Cup style in Tournament Manager
Tournament Setup Guide
1
Guide to setting up and running your tournament
Handicapping
4
How do I update (transfer) golfers from Handicap System(online) to Tournament Manager?
How do I update handicaps so they appear in Active Tournament?
How is a golfer's handicap calculated?
Where is the Adjusted Gross Score?
Handicap System
Common Questions
13
Edit player information
Create new roster
Add a player to your roster
Post a score as an administrator
Designate your handicap calculation schedule
View all 13
League Players App
Common Questions
5
Where can I get the League Players App
League Players App setup
How do I navigate in the app?
How do I sign up for the league?
How do I sign in?
Before Play
4
View pairings for league event
View event scorecards
Sign up for skins
Get substitute
During Play
2
Post scores for league event
View live leaderboard during play
After Play
1
Viewing event results and season standings
League & Player Information
9
View league schedule
View my own statistics and profile
View player information
View team information
View league documents
View all 9
Handicap System Players Web App
Common Questions
2
How to create an App icon on my smartphone for our golf group portal?
How to access Handicap System Players Web App
Play Golf
3
How to enter a 9-hole or 18-hole Score in Handicap System Players Web App?
How Do I Make A Golf Course a Favorite in my Handicap System Players Web App?
The Course Information is Incorrect in Handicap System Players Web App. How Can I Change It?
Scores
4
How to post scores
How Do I Interpret my Golf Scores using Handicap System Players Web App?
What is an Adjusted Gross Score?
How Do I Delete a Score? What if it is a 9-hole score?
Handicap
4
Golfer Handicap Information and Features for Handicap System Players Web App
What is a Slope Chart and How Do I Use the Slope Chart Feature in Handicap System Players Web App?
What is the Handicap Card Feature in Handicap System Players Web App?
How Is My Handicap Index Calculated?
Players
2
Accessing Golfer / Player Roster Information through Handicap System Players Web App
My Player Information Won't Edit / Change in Handicap System Players Web App?
Settings
3
How Can I Change my Address, Password, and other Settings in Handicap System Players Web App?
How Do I Contact GolfSoftware.com using Handicap System Players Web App?
I Need Help with Handicap System Players Web App. Where Do I Start?
Tournament Players Golf Group Website
Common Questions
3
Android and iPhone app for your golf group
How to access your group's tournament website?
What can I do at our groups' tournament website?
Players
1
View player list in a roster of your golf group
Tournaments
9
View list of tournaments for your golf group
Post scores live during your tournament round
Sign up / register for a tournament
Remove yourself from a tournament
View who's playing in a tournament
View all 9
League Manager (desktop)
Common Questions
11
League Manager Quick Start Guide
New league season - how to get going again
Suggested Sequence for Getting Started with League Manager
Backup and Restore - for data safekeeping
New League Secretary - Shifting league responsibilities between seasons
View all 11
Points
29
How to set up point parameters for your league
We play against one other individual and award point(s) for lowest net score on each hole
We play against one other individual and award point(s) for lowest net score for round
We play against one other individual and award point(s) for most holes won
We play against one other individual and award point(s) for lowest net score on each hole AND lowest net score for the round
View all 29
Handicaps
19
Handicapping How-To Videos
Retroactive Handicapping
Entering additional scores to affect handicap
How can I establish an initial handicap for my golfers?
Equitable Stroke Control
View all 19
Schedule
20
Scheduling How-To Videos
How do I handle a rainout?
Scheduling a Position, Fun Night, etc...
How do I handle a split season?
How to handle half of your team on a different course
View all 20
Substitutions
9
Substitution How-To Videos
Making Substitutions
Ghost Substitutes
Swapping Players Between Teams
Players subbing in different division
View all 9
General
37
Creating a golf league using last year's data
Pairing Teams in Groups
Can I copy the schedule, reports or views to another program?
Position Players on a Team
Season Statistics Report Seems Incorrect
View all 37
Tournament Manager (desktop)
How-To Videos
1
Tutorial Videos
Common Questions
2
Moving Tournament Manager from one computer to another
Backup and Restore
Competition / Playing Format
12
Running a Skins Competition
Running a Scramble Competition
Running a Stableford Competition
Competing From Different / Multiple Tees
High School / College Golf Tournaments
View all 12
Reports and Views
9
Create a Custom View
See exactly how tie breaks are done
Meaning of the term "flight"
Using Miscellaneous Fields
Showing Multiple Days Results on One Report or View
View all 9
Teams / Playing Groups
7
How do I get Tournament Manager to automatically build complete even teams if I don't have enough (or too many) golfers playing?
Tips for Building Balanced Teams
How to Build Teams With Couples
Making playing groups equal-numbered with blind draws
Sorting Players on a Team
View all 7
General
11
Importing Scores/Data Files into a 'Master' Computer during a Tournament
Do I need to know how many golfers are in a tournament before setting the Tournament's "Parameters" (i.e. number of 2,3,4,5, or 6somes) that will participate in the tournament?
Data Transfer between Tournament Manager and Handicap System
How can I find golfers quickly and change information for multiple golfers quickly?
Assign Flights Manually
View all 11
Handicaps
9
Zero (0) Handicaps
Handicaps Updated in Membership Roster Do Not Show Up in Tournament Sheet
See exactly how a golfer's "Tournament Handicap" is calculated
Can golfers have different handicaps each round?
Course Handicap is NOT Tournament Handicap
View all 9
Golf Courses
4
Can I play more than one course for a multi-day tournament?
How to Enter 27 Hole Course in Course Library
Tournament Across Many Courses
Entering course information
Handicap System Desktop Edition
Common Questions
5
Backup and Restore
Enter Scores Quickly
Transfer Golfers from Handicap System to League Manager
Using Tournament Manager with Handicap System
Transfer Golfers Between Rosters
Golf Courses
2
How to Enter 27 Hole Course in Course Library
Entering Courses
General
12
Change the Home Course
Move, copy or transfer Handicap System data from one computer to another
Asterisk (*) beside golfer's name
Point Quota in Handicap System
Purge or Delete Old Scores
View all 12
Reports and Views
4
Grouping Golfers for a Report
Print Only One Golfer on a Report
Using the Miscellaneous Fields to Track Anything
Email a Report from within Handicap System
Handicaps
5
Sometimes higher scores are being used to calculate a golfer's handicap
Show Multiple Course Handicaps
Handicap changes without adding new scores
Integrating Handicap System and Tournament Manager
Transfer Course Handicaps for multiple groups to Tournament Manager
Easy Entry
3
Easy Entry Setup
Running Easy Entry
Exiting Easy Entry
Website Builder
Common Questions
11
I'm a beginner. Where do I start?
Your Website Look and Feel
Organizing Your Navigation Menu and Pages
Links (Hyperlinks) on Your Website
My updated webpage/website doesn't show on my computer!!
View all 11
General
15
Saving an Excel spreadsheet as an html file
Creating a Table
Formatting Table Borders
Formatting Table Colors
Creating an Interactive Map
View all 15
Domains (.com, .net, .org, etc.)
3
Domain name forwarding
Forwarding Your Domain Name - Godaddy
Connecting your domain name (i.e., mysite.com) to your website
Photos and Images
4
Working with Photos and Images in Website Builder
Reduce the File Size of a Photo or Image Before Adding to Your Website
Putting video on your website
Rotating iPhone photos
Search Engines
2
Search Engines
Website Search Engine Optimization
Uploading
2
Uploading Files to Your Website
How to Run a Report and Upload to my WebSite - Video Tutorial
Signups
Common Questions
4
Brand New, First-Time Users
Design Four Sections of an Online Registration Form
Design Confirmations
Using the same signup form repeatedly
General Questions
Common Questions
9
How to install desktop software by downloading from GolfSoftware.com?
Administrator Login Instructions
Move your desktop software from one computer to another
How can I create an App icon on my smartphone for our golf group portal?
Run software on a network
View all 9
Computers and Operating Systems
4
Windows Vista
Running Software on a Macintosh
Does your software run on Linux?
How can I run your software on the Microsoft Surface Windows RT Tablet?
Error Messages
4
Entering Registration Code Fails
Run Time Errors
Error: Transfer utilities not available
Internet Explorer 9 SmartScreen Filter's Download Warnings
Miscellaneous Questions
9
Misaligned printing to pre-printed scorecard forms
Import or transfer data into GolfSoftware.com software products
Are multiple installations legal? Install program on multiple computers...
Internet-related services of GolfSoftware.com
Reports export to Excel as text rather than numbers
View all 9